Archive 2007 2008 2009 2010

Q: How can I get personal advice about how one of your articles relates to me?

A: As much as we would like to help, we have more than 400,000 subscribers and cannot give personal medical advice. In any case, only a doctor or other health-care professional can evaluate your medical history properly. If you are a subscriber to the WELLNESS LETTER and have a question you would like to see answered in our Ask the Expert column, please go to the password-protected Subscriber's Corner. The password appears in the current issue of the WELLNESS LETTER.

Q: How can I send a letter to the editors to comment on one of the articles in the WELLNESS LETTER?

A: We welcome feedback from our readers. You can write to the editors here. Unfortunately, we can't respond to most letters personally, but we will pay attention to your comments and questions.

Q: I need to talk to someone about my subscription, who do I call?

A: You can contact us online by going to Subscriber Services and emailing our subscription department directly. You can also call our customer service department at 1-800-829-9170. Our customer service representatives have immediate access to your subscription records.

Q: How do I change my mailing address?

A: To change your address, just fill out the change of address form provided in the Subscriber Services. You can also call our subscription department directly at 1-800-829-9170 and speak to one of our customer service representatives.

Q: I saw an article listed in your Index that I would like to get. How can I get a copy of that old issue of the WELLNESS LETTER?

A: You can order back issues by mailing us $3 per issue.

Q: Who publishes the WELLNESS LETTER?

A: The WELLNESS LETTER is a product of the University of California at Berkeley's School of Public Health. The Editorial Board of Advisors in Berkeley has complete control over the newsletter's content and direction. We also have an editorial office in New York.

The address in Palm Coast, Florida, is our subscription records center. The professionals there maintain subscription records and expedite the distribution of the publication. They have nothing to do with the content of the newsletter.

Q: How do I get permission to reprint an article from the WELLNESS LETTER?

A: Send a written request to our Permissions Department (see below). Please state which article you want to reprint, along with a copy of the publication in which the WELLNESS LETTER article will eventually appear. Please be specific when sending in these requests, including the month in which the article appears, exact title of article, profile of your company, intended audience, estimated circulation. We do charge for our articles and the amount is determined based on factors involving the size of the article as well as use of the article.

Once we have received your request, you may expect a response from us within two weeks. When permission is granted, we will send an agreement letter to you which will include the proper credit line to use. Please send the requests to:

The University of California, Berkeley WELLNESS LETTER
Attn: Wilma Garcia
500 Fifth Avenue, Suite 1900
New York NY 10110

Q: Do you offer discounted rates for bulk quantity subscriptions the WELLNESS LETTER?

A: Yes. We do offer discounted rates on the newsletter for orders of 25 subscriptions or more. Please send a request to Wilma Garcia and we will contact you immediately.